Shipping policy

Below is our shipping policy to ensure clarity and confidence in your shopping experience.

Domestic Shipping within the UK

We ship to all locations across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Shipping costs and times are calculated at checkout based on your selected shipping method.

Tracking Your Order

Once your order is dispatched, you will receive an email containing your tracking number and a link to track your shipment in real-time.

Delayed or Lost Orders

While we aim for timely deliveries, unforeseen delays (e.g., weather or postal strikes) may occur. If your order does not arrive within 30 days, please contact us at Contact.Loxe@gmail.com.

Damaged Items

If your item arrives damaged, notify us immediately with photos of the package and product at Contact.Loxe@gmail.com. We'll work swiftly to resolve the issue.

Returns & Refunds

For return and refund details, please refer to our Return & Refund policy.

Need Assistance? Feel free to contact our support team at Contact.Loxe@gmail.com with any questions or concerns about your shipping.